Public information
Utility, program, city, and source information is shown whether or not a provider relationship exists.
Business model
Clear information should come with clear incentives.
The public guide is independent. We are not a utility, city, state agency, or rebate program.
How revenue may work
We may be paid when a user asks for help
Revenue may come from paid research, advisory work, project support, or a disclosed referral relationship with a service provider. A provider does not get to rewrite official program facts.
Provider relationships
If we may be paid for a referral or project, that relationship should be clear before you decide.
No guaranteed outcome
Payment does not change program eligibility. The program administrator makes the final decision.
Questions
Ask before you act
If a page does not make a relationship clear, contact us. We want users to know what is official information, what is an estimate, and where a business relationship may exist.